FROM TRADITIONAL TO SMART: AN ANALYSIS OF COMPANIES IN DIFFERENT STAGES OF INTELLIGENT LOGISTICS ADOPTION

Milena Boshkoska Klisaroski; Neda Petroska Angelovska; Mila Despostoska

doi:10.52370/TISC26367MB

Milena Boshkoska Klisaroski Institute of Economics - Skopje at Ss. Cyril and Methodius University in Skopje, North Macedonia
Neda Petroska Angelovska Institute of Economics - Skopje at Ss. Cyril and Methodius University in Skopje, North Macedonia
Mila Despostoska Institute of Economics - Skopje at Ss. Cyril and Methodius University in Skopje, North Macedonia

DOI: https://doi.org/10.52370/TISC26367MB

Keywords: digital technology, intelligent logistics, digitalization, companies, North Macedonia

Abstract

New digital technology has significantly changed logistics on a global level, and has created intelligent logistics that help business become more productive, more innovative and more competitive. In the case of developing countries like North Macedonia, intelligent logistics are still being adopted, and this adoption is affected by many opportunities and challenges. This paper provides a comprehensive analysis of the level of the perceptions and implementation levels of digital logistics by companies and how companies benefit from them as an alternative to manual processes; as well as describes the financial and organizational challenges companies are facing. The research aims to assess the extent to which companies have adopted such solutions, the benefits they perceive, and the barriers they encounter during implementation. In this context the results are analyzed using the SPSS softer package. The paper findings present that intelligent logistics play a vital role in improving efficiency, reducing costs, and supporting sustainable business practices, although the initial costs are high.

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