HUMAN RESOURCES AND THE DEVELOPMENT OF SMEs IN TOURISМ
Abstract
The Small and Medium Enterprises (SMEs) are an area that fosters economic development with great influence on other forms of tourism development in the Republic of North Macedonia (RN Macedonia) and the creation ofproductive and sustainable jobs. The new concept for the development of SMEs is associated with human resources. SMEs in the field of tourism in the RN Macedonia are facing the consequences of the global economic crisis and the pronounced migrant movements. In the practical part of the paper, a research will be conducted on the planning of human resources in SMEs. The obtained results confirm the basic hypothesis that management very little implements the process of human planning sufficiently which is why there is a strong need for support in this segment. On the basis of the obtained results, the conclusions of the paper will propose guidelines for the development of SMEs through the planning of human resources in tourism.
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